ARLINGTON, Va.; October 23, 2015 – FLIPSIDE Business Management Solutions, LLC dba FLIPSIDE BMS has been selected as a subcontractor for a United States Federal Government Agency Emergency Response initiative. The work includes designing, building and delivering a process redesign and pilot cloud-based Customer Relationship Management (CRM) technology solution, for incident reporting and management, resource allocation and deployment, powered by one of the world’s leading CRM technologies.
FLIPSIDE BMS will provide CRM subject matter expertise for the cloud-based platform modernization strategy that will enable the agency to realize benefits ranging from process efficiencies and cost savings, to increased constituent satisfaction. The technical solution will provide enhanced capabilities to capture, identify and link priority incidents, to certified emergency personnel, equipment and supplies.
About Flipside BMS
FLIPSIDE BMS, LLC is a Management Consulting firm located in the Arlington, VA, that focuses on Business Process Redesign (BPR), Customer Relationship Management (CRM), Collaboration / Knowledge Management and Change Management solutions.